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By Pat Muller, Ready 2 Respond Trainer

Effective facilities team training is more than just a box to check – it’s a powerful tool that enhances employee retention, boosts safety preparedness, and sharpens efficiency and problem-solving skills. A well-trained team is crucial for emergency response planning, enabling swift action that minimizes damage and reduces downtime.

Research shows that employee retention rates increase by 30-50% in organizations that provide on-the-job learning. When workers get opportunities for growth and skill development, they have more job satisfaction, are more engaged, and are less likely to seek opportunities elsewhere.

When it comes to water damage response, having a solid, hands-on training program in place:

  • Ensures team members are prepared with the necessary skills to respond right away when an incident occurs – without any delay that would increase the likelihood of mold growth and other secondary damage
  • Improves team ability to respond safely related to electrical hazards, shutting off water sources, using personal protective equipment, and making decisions about when to call a contractor
  • Helps establish a clear chain of command and roles and responsibilities, preventing confusion that could delay response
  • Instills confidence to tackle challenges, enabling them to make informed decisions about drying strategy and equipment use
  • Gives employers a competitive advantage and improves the bottom line by boosting productivity and reducing turnover (and associated training costs)

Ready 2 Respond™ specializes in customized, hands-on training for facilities management teams – empowering them to effectively manage clean water intrusions in-house. By having this expertise in-house, teams can respond faster, solve water damage problems more effectively, and reduce both disruptions and downtime.