What’s Involved in a Ready 2 Respond Assessment?

By Pat Muller, Ready 2 Respond Trainer

By participating in a Ready 2 Respond™ (R2R) assessment, facilities gain access to a customized solution that will empower facilities teams to better manage water damage events. Adopting a standardized response process helps limit damage, reduces risk, cuts costs, and minimizes downtime.

Recognizing how busy facility managers are, the R2R assessment process is efficient, focusing on the most important processes to refine without disrupting your workflow.

A typical assessment includes:

• Onsite visit by experienced assessment team to review current water damage control operations – from communication processes and equipment availability to internal staff capabilities and quality assurance
• Site inspection to assess past water damage issues, collect feedback on what’s working well, identify key challenges, and pinpoint any procedural gaps
• Conversations with the facilities team to gather insights on logistics, available tools and training, safety protocols, and inter-departmental work culture
• Data collection including air quality readings, equipment location mapping, and moisture level concerns
• Roadmap and follow-up report tailored to the facility – including recommendations for workload management, equipment kitting, team training, operational enhancements, and strategies to empower teams in confidently managing water emergencies

Following the assessment, the R2R team can recommend a specialized training curriculum with online and in-person training options, designed specifically for each team’s needs and tapping into decades of experience in the water damage restoration industry. The Ready 2 Respond team can instruct on all levels – from first responders to facility managers and executives.

The R2R program equips teams with the right strategies and tools to tackle water damage efficiently and effectively, no matter how unpredictable the events. Contact us to learn more.